Shipping and Returns
Thank you for visiting and shopping at Kulahawaii.com. The following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing times, all orders are processed within 5-7 business days unless otherwise stated.
Orders are not shipped or delivered on weekends or Holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout. Shipment method Estimated delivery time Shipment cost
USPS Standard 5-7 business days
- FREE USPS Standard Shipping on all orders over $100.
- USPS Priority and Express Priority available for customer purchase.
We strongly believe in our products and want you to be fully satisfied with the purchases you make from us. This is the reason for the Kula Hawaii CBD Customer Service Guarantee.
Kula Hawaii CBD will not accept returns or exchanges on Flower, Edibles and Vape cartridges. Sales are final sale no returns or exchanges.
Kula Hawaii CBD can accept returns of products or services purchased directly from Kula Hawaii CBD (online or over the phone) and in accordance with the restrictions below. Although we strive to minimize process times, refunds may take over one week to process once we receive all required information and/or product(s).
For all product returns, the original packing slip and packaging is required to be considered for reimbursement. Please note that we may not have the ability to track your return nor are we responsible for the amount of time it takes for the item to be returned.
POLICY RESTRICTIONS (APPLICABLE TO ALL RETURNS)
UNITED STATES POLICY RESTRICTIONS
• Return labels must be used within 7 days of the issue date. If the product is sent back after this period, it will only be considered for Kula Hawaii CBD store credit.
INTERNATIONAL POLICY RESTRICTIONS (APPLICABLE TO RETURNS ORIGINATING OUTSIDE OF THE USA)
** Kula Hawaii CBD IS NOT RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE. **